IT Support Officer - Hardware & Network Specialist

Join Oaktree Productivity Inc as an IT Support Officer in the vibrant heart of Canggu, Bali, Indonesia! We are seeking a skilled professional specializing in printer repair, hardware/software troubleshooting, and network configuration to join our dynamic team. Oaktree Productivity Inc is a leading provider of productivity solutions, and we are looking for an IT Support Officer to ensure our systems run smoothly and efficiently. In this role, you will be responsible for providing technical support to our employees, troubleshooting hardware and software issues, and configuring and maintaining our network infrastructure. This is an excellent opportunity to work in a fast-paced environment, with a team of passionate professionals, and to make a significant impact on our business.

As an IT Support Officer, you will be the go-to person for all things technical at Oaktree Productivity Inc. You will work closely with our team to ensure that our systems are up and running, and that our employees have the tools they need to do their jobs effectively. You will also be responsible for maintaining our network infrastructure, including routers, switches, and firewalls. This role is perfect for someone who is passionate about technology and enjoys working in a fast-paced environment.

📋 Tanggung Jawab Pekerjaan

• Provide technical support to employees, including troubleshooting hardware and software issues
• Repair and maintain printers, scanners, and other office equipment
• Configure and maintain network infrastructure, including routers, switches, and firewalls
• Install, configure, and maintain software applications and systems
• Monitor and maintain system performance and security
• Provide training and support to employees on new technologies and systems
• Document and maintain technical documentation for systems and processes
• Work with the IT team to develop and implement new technologies and solutions

🎓 Kualifikasi & Syarat

• Bachelor's degree in Computer Science, Information Technology, or a related field
• Minimum of 3 years of experience in IT support, with a focus on hardware and network troubleshooting
• Certifications such as CompTIA A+, CompTIA Network+, or Cisco CCNA are a plus
• Strong knowledge of Windows, macOS, and Linux operating systems
• Experience with network protocols such as TCP/IP, DNS, and DHCP
• Experience with network devices such as routers, switches, and firewalls
• Experience with software applications such as Microsoft Office, Adobe Creative Suite, and other productivity tools
• Excellent problem-solving skills and the ability to work independently and as part of a team

🛠️ Keahlian

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