Frontliner / Gym Receptionist

Are you passionate about fitness and customer service? X Team Gym is looking for an energetic and professional Frontliner to be the face of our facility in DI Yogyakarta. As the first point of contact, you will play a crucial role in shaping our member experience. Our gym is more than just a place to work out; it's a community where members feel valued and supported. As a Frontliner, you'll be the friendly voice that welcomes members, assists with check-ins, and ensures everyone has a positive experience. This is a great opportunity to join a growing fitness brand and make a difference in the lives of our members.

Every day, you'll interact with members, handle membership registrations, manage check-ins and check-outs, and assist with any inquiries. You'll use our gym management software, POS system, and membership database to ensure smooth operations. This role is perfect for someone who loves fitness, enjoys helping others, and wants to be part of a dynamic team in Yogyakarta.

📋 Tanggung Jawab Pekerjaan

• Greet members and visitors with a warm and professional manner.
• Assist with membership registrations and renewals.
• Manage check-ins and check-outs using the gym's management software.
• Handle cash transactions and process payments through the POS system.
• Provide information about gym facilities, classes, and services.
• Address member inquiries and resolve any issues promptly.
• Maintain a clean and organized reception area.
• Promote gym events, classes, and special offers to members.

🎓 Kualifikasi & Syarat

• Minimum 1 year of experience in customer service or front desk roles.
• Familiarity with gym management software and POS systems.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Friendly and approachable demeanor.
• Basic knowledge of fitness and wellness.
• Willingness to learn and adapt to new systems and procedures.
• Ability to lift and move equipment as needed.

🛠️ Keahlian

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