Merchant Success Executive (EDC Acquisition) - Tanah Bumbu, Kalimantan Selatan

Join BukuWarung, Indonesia’s leading financial technology company empowering micro, small, and medium enterprises (MSMEs) with innovative digital solutions! We are seeking a dynamic and results-driven Merchant Success Executive (EDC Acquisition) to expand our merchant network in Tanah Bumbu, Kalimantan Selatan. In this role, you will be responsible for acquiring and onboarding new merchants, ensuring their success with our EDC (Electronic Data Capture) solutions, and driving revenue growth for our company.

BukuWarung is a rapidly growing fintech company with a strong focus on digital transformation and financial inclusion. Our mission is to provide accessible and affordable financial services to MSMEs across Indonesia. As a Merchant Success Executive, you will play a crucial role in our expansion efforts, working closely with local merchants, partners, and stakeholders to build a thriving merchant community in Tanah Bumbu.

📋 Tanggung Jawab Pekerjaan

• Acquire and onboard new merchants in Tanah Bumbu, Kalimantan Selatan, ensuring they meet our criteria for EDC solutions.
• Conduct market research to identify and target potential merchant segments.
• Build and maintain strong relationships with merchants, providing excellent customer service and support.
• Monitor merchant performance and provide training and resources to help them succeed with our EDC solutions.
• Collaborate with the sales and marketing teams to drive merchant acquisition and retention.
• Analyze merchant data and provide insights to improve our EDC acquisition strategies.
• Stay updated on industry trends and best practices in merchant acquisition and success.
• Participate in team meetings and contribute to the development of our merchant success strategies.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum 2 years of experience in merchant acquisition, sales, or a related field, preferably in the fintech or financial services industry.
• Proficient in using CRM tools such as Salesforce or HubSpot.
• Strong communication and negotiation skills.
• Excellent organizational and time management skills.
• Ability to work independently and as part of a team.
• Familiarity with the MSME sector and the challenges they face.
• Knowledge of EDC solutions and payment processing is a plus.

🛠️ Keahlian

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