Island Coordinator - Luxury Hospitality & Resort Operations

Join SCS Group as an Island Coordinator in the heart of Bali’s most exclusive destinations—Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, or Kuta. This is a unique opportunity to lead operational excellence in a dynamic hospitality environment, ensuring seamless guest experiences and operational efficiency across our luxury resorts and hospitality properties. As an Island Coordinator, you will be the backbone of our operations, working closely with our team to maintain the highest standards of service and guest satisfaction.

With over a decade of experience in luxury hospitality and resort operations, SCS Group is renowned for its commitment to excellence and innovation. We are seeking a passionate and experienced Island Coordinator to join our team in Badung, Bali. This role offers the chance to work in one of the world’s most sought-after destinations, contributing to the success of our luxury properties and making a significant impact on the guest experience.

📋 Tanggung Jawab Pekerjaan

• Oversee daily operations to ensure smooth and efficient service delivery.
• Coordinate with housekeeping, food and beverage, and other departments to maintain high standards of cleanliness and service.
• Monitor inventory levels and manage procurement to ensure adequate supplies for operations.
• Ensure compliance with health and safety regulations and company policies.
• Train and mentor staff to uphold operational standards and enhance guest satisfaction.
• Handle guest complaints and resolve issues promptly to maintain high levels of guest satisfaction.
• Participate in regular team meetings and contribute to operational improvements.
• Stay updated with industry trends and best practices to continuously improve operational efficiency.

🎓 Kualifikasi & Syarat

• Bachelor’s degree in Hospitality Management, Tourism, or a related field.
• Minimum of 5 years of experience in luxury hospitality or resort operations.
• Strong leadership and management skills with the ability to motivate and inspire teams.
• Excellent communication and interpersonal skills to effectively interact with guests and staff.
• Proficiency in using operational software such as Opera, Cezanne, or similar hospitality management systems.
• Knowledge of health and safety regulations and company policies.
• Ability to work in a fast-paced, high-pressure environment.
• Fluency in English and Bahasa Indonesia.

🛠️ Keahlian

Lowongan Terkait