Customer Service & Administrative Counter Staff

Join DXN International Private, Ltd. as a Customer Service & Administrative Counter Staff in the vibrant heart of Badung, Bali! This is an exciting opportunity for a detail-oriented and customer-focused professional to thrive in a dynamic retail environment. As a key member of our team, you'll be the first point of contact for our customers, ensuring their shopping experience is smooth and enjoyable. You'll handle customer inquiries, process transactions, and manage our inventory using our state-of-the-art Point of Sale (POS) system. This role offers a unique blend of customer service and administrative tasks, providing a dynamic and rewarding work experience.

At DXN International Private, Ltd., we pride ourselves on our commitment to excellence and customer satisfaction. Our retail operations in Badung, Bali are known for their vibrant atmosphere and high-quality products. This role is perfect for someone who enjoys working in a fast-paced environment, is passionate about customer service, and has a keen eye for detail. We offer competitive compensation, a supportive work environment, and the chance to be part of a growing retail business in one of Indonesia's most beautiful destinations.

📋 Tanggung Jawab Pekerjaan

• Provide exceptional customer service by greeting and assisting customers at the front counter.
• Process transactions accurately using our POS system, ensuring all sales are recorded correctly.
• Manage inventory by restocking products, organizing displays, and maintaining accurate stock records.
• Handle customer inquiries and complaints professionally, ensuring customer satisfaction.
• Assist with administrative tasks such as data entry, filing, and maintaining customer records.
• Promote our products and services to customers, upselling where appropriate.
• Collaborate with the sales team to ensure a seamless shopping experience for our customers.
• Maintain a clean and organized work area, ensuring a pleasant shopping environment.

🎓 Kualifikasi & Syarat

• Minimum 1 year of experience in customer service or a related field.
• Strong communication and interpersonal skills to interact with customers effectively.
• Familiarity with basic administrative tasks and data entry.
• Ability to work in a fast-paced environment with a positive attitude.
• Basic knowledge of retail operations and inventory management.
• Fluency in Indonesian and English is a plus.
• Proficient in using basic office software such as Microsoft Office.
• Willingness to work flexible hours, including weekends and holidays.

🛠️ Keahlian

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